A practice management system is healthcare software that helps to manage a clinic’s operations. Clinics of all sizes use these systems to ensure appointments are scheduled and patient visits are properly reimbursed. Physician practices depend on practice management systems for appointment scheduling, billing, workflow management, revenue recognition, and other important operational processes.
A wide variety of practice management systems is available on the market today. Here is an overview of the features common to most:
Clinic staff members depend on practice management systems to manage a physician's time and book patient visits.
By scheduling all resources (including physicians, rooms, and equipment) and having their availability in a single location, appointment schedulers are easily able to find open slots for patient visits. It also helps eliminate the problems of double bookings and bookings while resources are unavailable.
Many systems allow patients to book appointments through a patient portal either on the web or a mobile app. Most practices also send text messages or email reminders about upcoming appointments, allowing patients to cancel or confirm quickly.
Billing and Insurance Claims Processing
Practice management systems prepare billing statements and electronically generate claims after patient visits.
These systems also verify diagnosis codes and procedure codes used in the billing process and ensure that payor requirements are met. If potential issues are detected through claim scrubbing, they can either be automatically fixed, or a notification can be sent to staff.
It is imperative to keep your practice management system up to date with the latest billing and coding updates, ensuring that a practice is not using outdated codes and causing denials.
Reporting and Analytics
As practice management systems collect data along every step of the patient care process, they can generate reports and analytics that provide insight into a practice’s operations.
Typical information in these reports includes:
- How much time staff spends on specific tasks
- How often are patients “no-shows” for an appointment
- How long have claims been in accounts receivable
With this information, physicians and administrative staff can identify troublesome trends before they become major issues for the clinic.
How TempDev Can Help With Your Practice Management System
TempDev’s team of experienced consultants, developers, and trainers is here to support enhanced accessibility and customized features and templates. This enables you and your patients to have more control over data, with improved transparency.
As part of our streamlining process, we help you implement the Patient Portal, API, and other tools to better support safety, patient engagement, and security. TempDev offers the comprehensive resources and tools you need to ensure compliance, from dashboards and automation to workflow redesign.
Contact us here or call us at 1-888-TEMPDEV to ensure you're making the most of your practice management system.
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