Go Back
Glossary Terms

What is a Patient Portal?


Some 92% of all US hospitals have patient portals because they support a better, more reliable experience for patients. It’s no longer enough for your practice to have a single receptionist who answers the phone and schedules appointments. 

You need to support and provide a more dynamic and patient-centric experience via patient portals. At TempDev, we consult with you to help you better understand the healthcare IT trends, including the implementation of patient portals to improve the patient experience

What Are Patient Portals?

A patient portal is either a website or application that allows a patient to view their medical record, billing information, and interact with their physicians. They are important because it’s designed to allow your patients to access their personal health care information. Patients can typically access visit notes, lab results, billing statements, prescriptions, and diagnostic data. This allows for care teams to better engage with patients while allowing them to stay better connected and up-to-date with the latest treatment plan and recommendations. 

What Are the Benefits of Patient Portals?

The concept is rather simple. Patients need access to their records for their own health and safety, and physicians need a better, more efficient way to deliver the quality care and reliable treatment options they need. They offer a range of important benefits for both practice and the patient.

Patient Portals Are Efficient

Patient portals allow for immediate access to healthcare information, messaging, appointment scheduling, and reminders all with a few clicks of a button.

Improve Communication

Patient portals allow for better communication with a healthcare practice, physicians, and patients. Patients can access their personal health information at any time. They can also facilitate faster, more accurate communication to answer medical questions and improve outcomes. 

A Repository of Health Information

Patient portals are the most powerful when patients are able to use them as a repository for all of their health information. This allows for patients to access everything in one place, including lab results, chart notes, medical history, and other vital pieces of information. 

Ensure Data Accuracy

When patients have control over their own electronic health records (EHRs), they are more accurate for record-keeping. They can easily spot any errors and correct them before those inaccuracies cause medical errors. 

Refill Prescriptions

When your patients need to refill prescriptions, they can easily make their requests with the click of a mouse. They can also set up telehealth appointments, so you can connect in the way that’s best for them. 

How TempDev Can Help You Implement a Patient Portal

TempDev’s team of experienced consultants, developers, and trainers is here to support enhanced accessibility and customized features and templates. This enables you and your patients to have more control over data with improved transparency. 

As part of our streamlining process, we help you implement the Patient Portal, API, and other tools to better support safety, patient engagement, and security. TempDev offers the comprehensive resources and tools you need to ensure compliance from dashboards to automation and workflow redesign. 

At TempDev, our goal is to support the needs of your practice as you implement, switch to, upgrade, and support your Patient Portal. Contact us here or by calling us at 888.TEMP.DEV to get the consulting and training you and your team needs. 

Related terms:

Patient EngagementKnow more
InteroperabilityKnow more

Agree with our point of view?
Become our client!

Please submit your business information and a TempDev representative will follow up with you within 24 hours.