How to Optimize Your NextGen Revenue Cycle Management
Oct 2, 2021How to Optimize Your NextGen Revenue Cycle Management

If your practice’s revenue cycle management needs a tune-up, your NextGen EPM system can help. NextGen revenue cycle management tools will help your practice get paid more, faster. With your NextGen system, you can streamline coding and billing workflows, build dashboards and reports, automate simple tasks, and implement Business Intelligence tools. Here is how to optimize your NextGen revenue cycle management.

Streamline Your NextGen Revenue Cycle Management Workflows

Strong revenue cycle management depends on complete, high-quality data. Integrating your NextGen EPM and EHR system into your workflows will help your practice collect complete information without risking provider and staff burnout.

workflow is a process your practice uses to complete a task. To optimize your revenue cycle management, build NextGen into each step of your processes. For example, with NextGen, your office visit check-in workflow can include updating patient information, including insurance coverage, in your NextGen system. You can also run automated insurance eligibility checks with RTS on the Background Business Processor or with Phreesia. Your insurance verification or pre-estimation teams should be collecting cost-sharing, copay, co-insurance, or deductible information within NextGen EPM so it is easily collected when the patient checks in. By streamlining your workflows and building processes within your team, you will improve time of service collections and reduce eligibility and authorization denials. Well-designed workflows also let your practice take advantage of NextGen’s advanced automation tools.

If your practice struggles to integrate NextGen into your day-to-day tasks, workflow redesign can help. During workflow redesign, you will examine what is and is not working about your current workflows. Then, you will rebuild your workflows to address weaknesses and integrate NextGen system tasks. For example, addressing coding and documentation gaps may require workflow redesign. Streamlining your workflows to build coding and documentation into every office visit will help providers capture more complete information without requiring after-visit work. Through workflow redesign and training, you can improve coding and documentation practices without increasing provider burdens.

Third-party consultants like TempDev can help assess your practice’s workflows and guide you through a redesign. Then, TempDev’s professional trainers can lead targeted sessions to ensure all staff members are ready to use the new workflows.

Use Templates, Dashboards, & Reports to Boost Your NextGen Revenue Cycle Management

Streamlined workflows can boost your revenue cycle management by making it easier to complete coding and documentation requirements. Reviews should be done to NextGen EHR templates to alert physicians where they may missing codes or documentation requirements, to reduce denials as needed. hird-party developers like TempDev can help you create the custom templates you need to ease paperwork burdens while ensuring you have the information you need to submit clean claims.

TempDev's NextGen dashboards, reports, and BI solutions can help you get an overview of strengths and weaknesses in your revenue cycle. Tools like TempDev’s Revenue Cycle Dashboard NextGen EPM Report show you key revenue cycle metrics all in one place. You can explore accounts receivable aging, claims denials by reason, and payments and adjustments by Financial Class and Payor. By reviewing aggregate revenue cycle data, you can identify problems, trends, and address their root cause. For example, dashboards and reports can show you the most common reason for claims denials, helping you target resources to fix the problem.

Use Background Business Processor to Automate NextGen Revenue Cycle Management Tasks

The NextGen Background Business Processor (BBP) is an application that lets your practice automate tasks that would normally require manual input from clinicians or staff. With the NextGen BBP, you can create automated tasks and set them to run overnight or during non-peak times so they will not affect the performance of your EHR and EPM system.

With BBP, you can configure your NextGen system to run claim edits automatically against a robust claims library and flag any potential errors for further investigation by your medical billing specialists. Then have electronic claims automatically created and sent to your clearinghouse. Further, you can also automatically download ERA files to automatically import postings for your payments and adjustments.

You can also utilize the Background Business Processor to assist with the creation of Worklog tasks to help keep your revenue cycle team as productive as they can be, reducing the burden of drilling into reports every day to find AR & credit balances to follow up on.

Using BBP to automate NextGen revenue cycle management processes may require expertise, depending on the complexity of the process. Third-party NextGen analysts like those at TempDev can help you create your automated billing processes and schedule them so they do not interfere with your day-to-day work.

Business Intelligence (BI) software, like Microsoft Power BI, helps you use your EHR and EPM data to make better business decisions. By integrating BI tools with your NextGen system, you can track and manage your revenue cycle trends.

TempDev’s consultants and developers can help your practice implement BI software and integrate it with your NextGen EHR and EPM system. This will help you visualize and explore your revenue cycle in more depth than NextGen’s built-in tools. For example, BI software can help you analyze revenue streams, identify gaps in coding and documentation, and predict future patient volumes to aid financial and workforce planning.

How TempDev Can Help Optimize Your NextGen Revenue Cycle Management

TempDev’s consultants, developers, and trainers are NextGen experts. They can help your practice use your NextGen system to optimize your revenue cycle management. From CreditFlow and dashboards to automation and Business Intelligence, TempDev has the tools you need to boost your revenue cycle.

Call us at 888.TEMP.DEV or contact us here for help to optimize your NextGen revenue cycle management or to get on-site support with TempBill’s staff augmentation services.