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Glossary Terms

What is a Managed Service Provider (MSP)?

What is a Managed Service Provider (MSP)?

A Managed Service Provider, or MSP, provides companies including hospitals and healthcare organizations with outsourced IT, infrastructure, networking, and application support. MSPs handle all aspects of temporary staffing, including recruiting, onboarding, payroll, and resource planning for the organization's IT staff. Contracting with an MSP allows health systems and hospitals to streamline the support of their technology stack. MSPs can support a company's entire IT infrastructure or a certain component of it

When Should You Use an MSP? 

The COVID-19 pandemic has exacerbated staffing shortages at many organizations causing unacceptable disruptions for many groups. Hospitals, health systems, and practices struggle to hire enough staff to manage project volume. If your health system or large practice has difficulty filling IT positions, an MSP may be able to help. Contracting with an MSP will give you access to IT experts who can quickly get your business the help they need.

MSPs also make it easier to manage IT staff. A typical MSP will hire, onboard, manage, and pay ythe IT staff, lessening your administrative workload. MSPs also help with resource planning to ensure that your hospital or health system has the right team in the right roles at the right time.

How TempDev Can Help With Your MSP

TempDev's NextGen experts can operate similarly to an MSP for your NextGen application. We have NextGen resources on staff to help train, support and optimize your NextGen Practice Management and EHR. TempDev can streamline your workflows to ensure your staff can capture patient data for accurate billing and quality measurement.

Through TempBill, TempDev also provides temporary staffing for medical billers to help fill staff shortages. If your practice struggles to find qualified medical billing specialists, TempBill offers temporary and permanent solutions to boost your practice's revenue cycle

Call us at 888.TEMP.DEV or contact us here for help with temporary staffing. 


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