Improving Patient Care & Reducing Physician Burnout with AI

Physician burnout is one of the most serious issues facing the healthcare system today. Not only does burnout lead to worse patient outcomes, but it's also driving doctors out of the profession. With burnout at unprecedented levels, the risks to patients (and the healthcare system as a whole) are higher than ever. The burnout problem comes at a time when the healthcare industry is focused on enhancing patient care. Meanwhile, AI in healthcare is responsible for some incredible breakthroughs like task automation and efficiency. Can the emerging technology help save physicians from burnout and enhance patient care? Some industry experts believe so, thanks to groundbreaking new AI tools. Here's a look at burnout, enhanced patient care, AI, and the state of healthcare.

Physician Burnout and the State of Healthcare

Almost everyone understands what burnout is at work or in a career. Burnout can affect anyone, whether due to working too many hours or a high-stress profession. Physicians are unique, as they must contend with long hours and unusually high stress levels. And it's not getting any better in the current state of healthcare. In the fall of 2022, the American Medical Association (AMA) reported unprecedented burnout levels, with nearly 63% of physicians reporting at least one time period during which they felt the effect of burnout in the previous year.

That's up from 38% in 2020, a year that most would guess was the most stressful year in recent healthcare history. Studies from the AMA and the National Institute of Health (NIH) describe the prevalence of physician burnout in modern healthcare and its effects. Physicians face unhealthy levels of stress, mood disorders, and depression. This combination can lead to disruptive behavior and increased medical errors, placing patients at risk.

The NIH even found that these high levels of burnout can lead physicians to abandon their careers. Burnout is not just an individual problem that only affects physicians. It has an outsized impact on the entire healthcare system, limiting patient care and increasing costs globally.

At the same time, there is a shift toward patient-centered care in the industry. Enhanced care has been shown to improve recovery times, which lowers the cost of care and improves quality of life. However, enhanced care initiatives and physician burnout are on a collision course. For the industry to meet its care goals, the issue of physician burnout must be addressed.

The Emergence of Artificial Intelligence in the Healthcare Industry

Meanwhile, artificial intelligence is making daily advancements in the healthcare industry. Today, providers utilize AI algorithms in countless applications to enhance diagnosis, treatment, and disease prevention. In addition, AI-powered chatbots can answer patient questions, schedule appointments, and handle paperwork, freeing up healthcare staff to focus on more critical tasks.

AI can also analyze patient data to detect patients at risk for certain diseases, which leads to more preventive interventions and optimized health outcomes. The future of healthcare is expected to be personalized, predictive, and preventative, and AI will play a significant part in those developments. It's not too difficult to see how AI can help the industry meet its goals of enhancing patient care.

Meeting Enhanced Patient Care Goals with Help From AI

AI has many uses, but it's best at processing large amounts of data and automating tasks. As the healthcare industry has adopted electronic health records (EHR) and other systems, a wealth of data has actually become a problem. One report found that the average-sized hospital might have 60 million electronic records that must be queried. While it's certainly better to have this data in electronic form than on paper, that's still an incredible amount of information to parse.

AI makes quick work of this complex data. This ability to accurately process unprecedented amounts of data helps maximize providers' time with patients. That means AI is helping implement value-based care, which improves patient outcomes. Rather than worrying about AI replacing humans, most healthcare providers welcome its ability to meet enhanced patient care goals.

AI enables providers to access medical histories, identify patterns, form diagnoses, and recommend treatments in record time. Just think about the time it takes to analyze unique symptoms and evaluate risk. Now imagine how fast AI can arrive at the same conclusions. AI enhances a physician's capabilities while maintaining a stronger focus on patient care.

Can AI Help Reduce Physician Burnout Levels?

So, can AI really enhance patient care so much that it helps reduce physician burnout levels? Leading industry observers certainly believe it can. The AAMC reported on ambient tools, which utilize AI to listen in on provider-patient conversations. The AI takes care of creating necessary documentation like SOAP notes, but that's not all.

AI-powered ambient tools analyze conversations and isolate the medically relevant parts. Depending on the EHR used, the tool might point out an important point in the patient's history. It could help the provider arrive at a diagnosis and select the proper course of treatment. Physicians say these tools help them maintain clarity during patient interactions. This saves time and allows providers to get more done in the day.

In fact, the AAMC found that ambient tools led doctors to see five more patients per day on average — while spending up to 50% less time on documentation for each visit. It's this ability to optimize a physician's time and focus their energies that helps reduce burnout levels. The AI tools help physicians feel more present, focused, and less burdened.

A Look at Ambient Assist, NextGen's AI Tool

One of the leading providers in EHR and practice management systems, NextGen, recently released its own AI-powered tool, Ambient Assist. NextGen found Ambient Assist to be more than 90% accurate at transcribing conversations into SOAP notes. With tight integration into NextGen's EHR and the NextGen mobile app, physicians achieve new levels of efficiency, and patients enjoy more focused care.

Tools like Ambient Assist fulfill the promise of AI in the healthcare arena. It proves that AI is critical to meeting the twin goals of enhanced patient care and saving doctors from increasing burnout.

How TempDev Can Help With NextGen, Ambient Assist, and AI

TempDev's consultants, developers, and trainers offer expertise in the NextGen ecosystem, including Ambient Assist. From workflow design to automation and integration with health IT systems, TempDev offers you the tools you need to enhance patient care with the NextGen EHR system.

To learn more about NextGen Ambient Assist or NextGen, contact us on our website or by calling 888.TEMP.DEV.