Remote patient monitoring (RPM) is expected to grow to more than $2 billion by 2027 globally, but what lessons have we learned over the last few years? More than 145 million people visit emergency rooms in the U.S. every year, so with what we know about the needs of your patients and industry demand, what can we learn about how to make RPM a successful initiative for you? TempDev's EHR experts are here to support your RPM initiative from start to finish, but first, we should explore what it is as we discuss lessons you can learn.
What Is Remote Patient Monitoring (RPM)?
Remote patient monitoring (RPM) allows you to monitor a patient's vitals between doctor appointments and telehealth visits. By supporting remote device-based monitoring, RPM supports immediacy and direct access to medical data via patients' smartphones or devices. With the growing demand for telehealth services, the need for RPM services has become more essential. Here are some of the lessons we've learned related to remote patient monitoring.
Lesson 1: Improve Your Remote Patient Monitoring System
Your remote patient monitoring program probably won't work as expected when you first launch. With testing, optimization, and continued oversight, you will continue to engage with your audience and improve the services you offer with your RPM system. Many organizations choose to partner with a remote patient monitoring service that oversees the care and reports back to the physician with messages in the EHR. Choosing a third-party vendor who integrates with your EHR and practice management billing system is critical to the success of your remote patient monitoring program.
Lesson 2: Define Your Cohorts for Remote Patient Monitoring
The makeup of your cohorts will determine how your remote patient monitoring will work and how it will be structured. Your organization will need to define how your cohorts will be structured, what RPM service will be used for, and how your program will be unique. Also, it is important to determine if your main objective for RPM is for chronic condition management, device management, or to conduct clinical research.
Lesson 3: Develop a Clinic Workflow Plan for Remote Patient Monitoring
There's no one right or wrong way to use remote patient monitoring, so you need to create a plan for how the program will work, how to mitigate issues with double entry, and how to address tech issues when they arise. TempDev consultants can help you develop a workflow plan that will streamline your daily routine while integrating RPM functionality.
Lesson 4: Determine Your Software Solution for Remote Patient Monitoring
As part of this process, you need to determine which software solution will best meet your needs for remote patient monitoring. At TempDev, we can assist with fully integrating your RPM program with your EHR and practice management system while further streamlining how your office delivers quality and reliable care.
Lesson 5: Integrate Remote Patient Monitoring Devices
With a remote patient monitoring program, you can integrate a variety of medical devices, wearables, and mobile apps. To achieve the best possible results, you should determine whether there's an available API that works with your EHR, as well as the level of support and support. With so many vendors and devices currently available, you are going to want to stay focused on your main objective. As the technology evolves and you become more seasoned with it, you can integrate more devices & vendors into your program.
Lesson 6: Launch Training for Remote Patient Monitoring
You may have carefully thought through all the other factors related to your RPM program, but your efforts will not be as successful or as streamlined if you don't offer training services. That's why TempDev works with you to offer the training you need. It not only increases efficiency but also prevents physician burnout and better supports user satisfaction with your RPM program as well as with your EHR system.
Lesson 7: Support Accessibility for Remote Patient Monitoring
Remote patient monitoring is a powerful tool that can better support accessibility options for patients while delivering the immediate, real-time updates and patient engagement you need. TempDev can help you support accessibility tools to ensure the health and safety of patients even from a distance. RPM is becoming the best and most cost-effective way to offer preventative care in a streamlined way that avoids much of the disruption and uncertainty to the lives and schedules of patients.
How TempDev Can Help With Remote Patient Monitoring
TempDev's NextGen consultants, developers, and trainers can help better support your patients with remote patient monitoring tools and technologies. From dashboards and revenue cycle consulting to automation and workflow redesign, TempDev helps you configure your NextGen EPM and EHR systems so you can process the data from RPM devices. Beyond supporting patient engagement and satisfaction, TempDev's consultants can work with you to redesign your workflow and create reports and dashboards. Our goal is to help support your needs while preventing data overload. Look at the RPM services we offer.
Contact us here or by calling us at 888.TEMP.DEV to schedule a consultation and learn more about lessons we've learned from remote patient monitoring.
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