The quality of your EHR charting has widespread impacts on your ambulatory practice's patient outcomes, continuity of care, physician engagement, and patient satisfaction. Several barriers stand in the way of improving your NextGen EHR charting, such as inefficient workflows, lack of mobility, and frustrating EHR interfaces. Use these five methods to make measurable improvements for your charts.
Use Standardized NextGen KBM Templates with Essential CustomizationsIf your physicians are all capturing information in non-standard NextGen KBM/ACE templates, you may miss out on utilizing and reporting on vital chart data. Standardizing the workflows and NextGen KBM templates you use is the first step to improving your practice's charts. Everyone has the same fields to fill out, so you'll have everything you need to treat patients, submit claims, and measure quality performance successfully.These standardized NextGen KBM templates should be only be customized based on your practice's needs, rather for individual physician preferences. You want to present a uniform and consistent workflow to as many of your physicians as possible. You don't want to have physicians trying to work around system limitations by taking down information outside of the NextGen EHR or using another inefficient system to do so. With well customized NextGen EHR templates, you can virtually eliminate unnecessary clicking, saving physicians and nurses valuable time.Get feedback from your doctors and nurses as you write requirements, develop, and implement these templates. They can let you know if any clinical information is missing and if the workflow is sufficient. If you expand your clinical services or specialties in the future, you can take advantage of the clinical content-rich NextGen KBM templates while improving physician satisfaction.Using standardized templates that are lightly customized also reduces the time you spend onboarding new staff. They don't have to learn multiple charting options for different physicians and specialties. You have a single method for operating to minimize confusion, errors, and decreased productivity.
Optimize Workflows for Your Ambulatory Practice's SpecialtyYour NextGen EHR workflows should also accommodate your specialty, much like the templates do. Adapt these processes to the way that your physicians work, rather than the other way around. Automating time-consuming parts of the charting process is a particularly valuable part of workflow optimization, and one TempDev NextGen EHR template developers are adept at doing. For example, use template development to customize your NextGen EHR system to process custom content information automatically, scrub the data for errors, which means more time for your busy staff to focus on patient care.The inefficiencies that you should look out for with workflows varies based on your specialty, but here are a few suggestions:
- Repeated data entry
- Data siloed in multiple systems that should be interfaced
- Physicians resorting to writing down information instead of using a clunky workflow
- Too many clicks to get to frequently used parts of NextGen EHR
- Frequently missed parts of the patient's chart
- Difficulties with entering documentation